Support
One address, one developer, every message read.
The fastest way to reach us is by email: contact@sangosoftwares.eu. Tell us which app you are using, which device, and — if something went wrong — what you did just before it happened. Screenshots help enormously.
Before you write
Sango Finance carries its own FAQ and help sheets inside the app: every metric is explained where it appears, next to the number it describes. Settings also hold the import/export tools, the API key configuration and the demo mode, which answer most questions faster than we can.
What to expect
Sango Finance is a labour of love, developed by a passionate developer for his friends. The app is provided as a finalised, robust mathematical tool. Because this is a side project managed alongside a full-time career, support is limited: we prioritise the integrity of the tool over rapid-response helpdesks. Bug reports and feature requests genuinely shape the releases — the 2.0 update came largely from them.
Your data
We never ask for your portfolio, your API keys or your Apple ID, and we could not read your data even if you sent it: it stays on your device and in your private iCloud. See the Privacy Policy.
Important disclaimer
This application is a visualization and mathematical calculation tool. The information displayed does not constitute investment advice, buy or sell recommendations, or an incentive to trade on financial markets. Investing involves a risk of capital loss. By entering your API key, you act as a direct licensee of the third-party provider. The Publisher does not supply financial data, does not guarantee its accuracy, and shall not be held liable for calculation errors arising from incorrect third-party data, service interruptions, transmission errors, or any financial damage (loss of opportunity, loss of capital) resulting from the use of the tool or interpretation of displayed data. Use of an API key is solely your contractual responsibility with the third party.
